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Welcome to the Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Open a New Ticket
Tell rbTicket what's going on and we'll route it to the right team.
Check Ticket Status
Look up an existing ticket by number and email — no account required.

Browse the Knowledge Base

Self-service articles and FAQs, before you open a ticket.

Visit Knowledge Base